Success Stories
Where Innovation Meets Success
Explore how industry icons such as Swiss Chalet, Mandarin Buffet, East Side Mario’s, Cora Breakfast & Lunch, 168 Sushi, and Hilton Hotel leveraged E-Pro Bot’s robotic solutions to drive growth, service excellence, and profitability.
Our Success Stories Shaping
Thousands of Businesses
Service Robots
in Opal by Element Senior Living Homes
Opal By Element Lifestyle Retirement
Opal by Element Lifestyle is a premier, luxury senior living community in Vancouver, offering an unparalleled blend of elegance, personalized care, and vibrant lifestyle experiences for discerning residents.
Enhancing Resident Care:
Allowing staff members to focus on more personalized and specialized care for
the residents.
Improving Staff Efficiency:
Optimizing staff workflow and time management by offloading routine tasks to
the Dinerbots. Reducing the burden of manual food and drink delivery, enabling staff to engage in meaningful interactions with residents.
Elevating Dining Experience:
Streamlining the dining process to ensure prompt and efficient food and drink
service for the residents. Providing a personalized and interactive dining experience that caters to individual preferences and dietary requirements
Hotel - Hilton Conference
Center - Markham
The Hilton Toronto/Markham Suites Conference Centre & Spa, a premier venue for business travelers and event organizers, faced a growing challenge: enhancing
service speed while maintaining luxury standards. Our T5 robot with a remote calling button and integrated door control, an innovative delivery robot solution revolutionized Hilton Markham’s guest experience and operational efficiency by deploying AI-powered autonomous delivery robots to enhance guest
services.
Restaurant Chain - East Side
Mario's
East Side Mario’s, is a beloved Italian-American restaurant chain known for its hearty pastas, unlimited breadsticks, and vibrant dining experience. With growing demand for faster service, contactless delivery, and improved staff productivity, the chain needed an innovative solution. That’s when E Pro Bot’s cutting-edge delivery robot service, stepped in to revolutionize the way East Side Mario’s served its guests. It improved the customer service and operational efficiency. The robot is able to deliver 8 plates together at only $2 to $3 per hour.
Restaurant Chain - Cora
Breakfast & Lunch
Cora Breakfast and Lunch, a beloved Canadian restaurant chain famous for its fresh fruit, hearty breakfasts, and family-friendly atmosphere, was always committed to
delivering quality food with exceptional service. However, as customer demand grew and labor shortages became a challenge, Cora looked for an innovative way
to enhance service speed, reduce staff workload, and improve the overall dining experience. At one location, it is difficult to find staff, and 5 staff members plus a robot did the same revenue as previous 7 staff members. It is a 20-30% operational cost savings and staff members are more satisfied with the robot server assistant to help them.
Restaurant Chain - Swiss Chalet
Swiss Chalet, one of Canada’s most iconic restaurant chains, has been serving delicious rotisserie chicken and homestyle comfort food for decades. As the demand for faster service, efficient delivery, unique guest experience, Swiss Chalet looked for an innovative way to enhance its operations. That’s where E-Pro Bot’s advanced delivery robot solution, stepped in to revolutionize both dine-in and takeout experiences. When two robots are working together, the efficiency is more than doubled. A typical robot delivery trip takes about 1-2 minutes, while the 2nd robot will shorten that wait time to 10 seconds, so that serving team does not need to come back to kitchen any more.
Restaurant Chain - 168 Sushi Buffet
168 Sushi Buffet, a popular all-you-can-eat sushi and Japanese cuisine chain, is known for its high-tech ordering systems, fresh sushi, and fast service. As customer expectations for speed, efficiency, and contactless dining grew, 168 Sushi turned to E-Pro Bot’s, an innovative delivery robot solution, to take its dining experience to the next level. At one location, we did a before and after analysis, in a week, our robot served as a food runner and saved the owner 35 hours on the payroll. It is 500% Return on Investment for the owner.
BENEFITS AND OUTCOMES
IMPROVE STAFF EFFICIENCY AND EXPERIENCE
On average, the two Dinerbots complete 134 trips, resulting in a significant saving of 10-12 hours of server time every day. This substantial time-saving measure translates to a remarkable improvement in staff efficiency. This increased efficiency not only allows for better utilization of staff resources but also contributes to a more fulfilling and satisfactory work environment for the employees.
ENHANCE RESIDENT CARE
On average, the two Dinerbots cover a daily travel distance of 3.62 km, which is equivalent to the servers' combined travel distance of 7.24 km. With the implementation of Dinerbots, the staff no longer need to go back and forth, allowing them to dedicate more time and attention to resident care. This improved efficiency in food and drink service enables staff members to focus solely on meeting the needs and providing personalized care for the residents.
TESTIMONIALS AND FEEDBACKS
“Incredible Experience”
"The server robots are so cute, and she can even blink to me. The robot is very helpful, because I do not have to walk back to the kitchen that often." -- (Server)
“Dependable, Responsive, Professional”
"The robot server assistants are great, and it helped my bussing. I can load all plates to the robot, send it back to dishwasher without carrying all the plates. There are 4 trays on the robot, and it can take a lot of plates at once." -- (Server)
“Love the Robots”
"I can see the robot servers can work very well here, and lots of seniors are very happy when they saw the robots." -- (Server)
Robot Models
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